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STANDARD TERMS AND CONDITIONS OF SALE

  1. Secure Checkout 🔒
    All transactions on the KERALAM website are processed through secure payment gateways to ensure the highest level of security for your financial information. We accept multiple payment methods, including credit/debit cards and digital wallets. Your payment details are encrypted and protected at all times, ensuring a safe and seamless checkout experience.
  2. Product Descriptions 📋
    KERALAM strives to provide accurate and comprehensive descriptions of all products, including details on origin, ingredients, benefits, and usage. While we make every effort to ensure the accuracy of the information, please note that product descriptions are for informational purposes only and are subject to change without notice.
  3. Customer Support 📞
    We are dedicated to providing excellent customer service. Our support team is available via chat, email, and phone to assist with any inquiries, order issues, or product information. For assistance, please contact us at keralamspice@gmail.com . We are here to help make your shopping experience smooth and enjoyable.
  4. Shipping and Tracking 🚚
    KERALAM offers reliable shipping options with estimated delivery times based on your location. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your delivery in real-time. Please note that delivery times may vary based on factors beyond our control, such as carrier delays or customs processing.
  5. Returns and Refunds 🔄
    If you are not satisfied with your purchase, KERALAM offers a hassle-free return policy. Products can be returned within 14 days of receipt, provided they are unopened, unused, and in their original packaging. Refunds will be processed according to our return policy, which is available on our website.
  6. Changes to Terms
    KERALAM reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the site constitutes acceptance of the updated terms.

MD ALI, CEO

Founder and chief visionary, MD ALI is the driving force behind the company. He loves to keep his hands full by participating in the development of the software, marketing, and customer experience strategies.

man wearing black notched lapel suit jacket in focus photography

MD N ALI, COO

MD N ALI loves taking on challenges. With his multi-year experience as Commercial Director in the software industry, MD N ALI has helped the company to get where it is today. MD N ALI is among the best minds.

man in black suit jacket

MD IMTIYAJ ALI, CTO

MD IMTIYAJ ALI is one of the iconic people in life who can say they love what they do. She mentors 100+ in-house developers and looks after the community of thousands of developers.

MD I ALI, CFO

MD I ALI , with her international experience, helps us easily understand the numbers and improves them. She is determined to drive success and delivers her professional acumen to bring the company to the next level.